by alienux
Ok, I'm extremely meticulous when removing cardboard pieces from punch out sheets. I'm also a Space Hulk player and have several editions, so I'm used to carefully punching out corridor pieces and tiles and I know to be careful before even starting.Having said that, as careful as I was when tearing out the tiles for my brand new Castle Ravenloft game last night, 3 of the tiles had the paper backing tear. They basically stuck to the cardboard sheet frame and tore when I was removing the tile even though I was doing my best to avoid that very thing happening.
I've sent a support ticket to WotC and I'm waiting to hear back. My experience with their support has always been for regular D&D related questions, and they've always been very helpful, but how are they about tile replacements for brand new, just opened board games? I've read that they're good about replacing missing figures, but haven't seen much mention of tile replacements.