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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by Coldwarrior1984 When I got my copy the Legend of Drizzt, the figure for Drizzt was missing one of his arms. I contacted Wizards of the Coast and they promptly sent me a replacement figure.As a...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by cyalumedigs wrote:Oh man, you're killing me. Maybe that's why their supply of replacement box tops is so limited. That makes me want to sob.Maybe you should try emailing them a new claim, perhaps...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by digs I've learned through the years that not all customer support reps are created equally. I'll try again and see if I get someone more empathetic to my plight.

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by digs The outcome isn't looking great from Wizards of the Coast. I found this on their customer service site:"Please keep in mind that for our replacement policy to apply, the item in question must...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by ketchupgun My copy is up for trade. Hint: I'm on the lookout for Star Wars Customizable Card Game cards if yo have any. talk to me.

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by D6Frog Why should they replace the box? If was damaged in shipping, the store that sold it would do a return and give you a new copy.If you had defective components when you first got it, WOTC would...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by digs Maybe you misunderstood me - I'm not asking for them to just send me a free new box top. The fact that I can't purchase a replacement piece - any piece, for that matter, is what I find sucky...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by Eat2surfdigs wrote:The outcome isn't looking great from Wizards of the Coast. I found this on their customer service site:"Please keep in mind that for our replacement policy to apply, the item in...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by ddavidc Seriously, we on this website are a completely deranged group of individuals. I include myself in that group.Do you know what the average person does when a rip occurs on their game box or a...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by PhilFromIT In the name of all that is holy, put some tape over that before Strahd escapes! :p

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by freechinanow I would have to agree with those who don't find fault with the publisher. I've contacted many companies after buying second hand games with missing pieces and damaging my own games. Few...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by digs Yeah maybe I'm expecting too much out of customer support for a board game. To be clear, I never wanted to be given a free replacement, obviously. I'm just disappointed that I can't buy a new...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by Clammy721 I think the real point here is quite possibly being missed. Forget who tore the box top or how it got torn, in fact take the torn box top completely out of the equation for just a minute....

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by Jack Hooligan I would contact Auggies games. They sell bits to these games separately, so I would imagine they have a bunch of empty boxes laying around. Its worth a shot.http://www.auggiesgames.com/

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by wargamer55 The old Avalon Hill Game Company was the only one I ever heard of that attempted to keep a supply of replacement parts (including boxes) and provided a catalog and ordering system for the...

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Thread: Dungeons & Dragons: Castle Ravenloft Board Game:: Variants:: New...

by zenmasters Hi to all,I wanted to submit an idea about new rules to explore the dungeon. I reflected on a very simple concept for a new type of exploration. Practically associate each symbol to an...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by D6FrogClammy721 wrote:THAT, my friends, is the point.Most companies do not sell parts to their games. Most of them will replace parts that are missing or damaged when you first buy a game though.The...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by Clammy721D6Frog wrote:Clammy721 wrote:THAT, my friends, is the point.Most companies do not sell parts to their games. Most of them will replace parts that are missing or damaged when you first buy a...

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: General:: Re:...

by edosan Some companies will replace parts but I think that replacing a box is kind of unreasonable to expect.

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Reply: Dungeons & Dragons: Castle Ravenloft Board Game:: Rules:: Re:...

by Chargeit They do a poor job of clearly explaining this adventure. IMO, it's broken.

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